The intelligent inbox
for estate & letting agents

Email and WhatsApp in one inbox, with your property CRM beside every message and an AI that handles the whole task, not just the reply.

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The Lanten inbox: email and WhatsApp conversations together in one list

Built on the CRMs you already run your agency on

Coming soon

What Lanten does

One inbox for the whole agency — with an AI agent that actually does the work

Email and WhatsApp in one shared inbox

Tenants message on WhatsApp, landlords email, contractors do both. Every conversation lands in one inbox the whole team can see, assign and pick up — nothing lives on someone's personal phone.

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Lanten inbox: email and WhatsApp conversations together in one list

The Street record beside the message: applicant, property and tenancy detail

View property CRM data next to every message

The property, tenancy, landlord and maintenance history from your property management CRM sit beside the conversation — and update from it. No more tabbing between the inbox and the CRM to work out who's asking about what.

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The plan Lanten proposes before anything is sent, with an Approve button

Hand off actual tasks to your AI agent

Not just a drafted reply. Lanten proposes the full plan — reply to the tenant, log the job in your property management CRM, message the contractor — and runs it when you approve. You stay in control of everything that gets sent.

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Lanten answering when a landlord approved a repair, with the messages it read

Ask anything across your entire agency's communications

Every email, WhatsApp and CRM record, searchable in plain English. Find the evidence for a deposit dispute, check what a contractor promised, or see when a landlord last approved a spend — with the sources cited.

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The inbox filtered to the Maintenance label, email and WhatsApp together

Let AI organise your day

Lanten sorts the inbox by what actually matters — legal deadlines, unhappy landlords, money waiting on a decision — so you start the morning on the most pressing issue, not the newest email.

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Your voice, not AI slop

AI writing is obvious, and everyone hates it. Lanten learns your tone of voice — and adjusts it depending on who you're writing to — so the drafts sound like you wrote them.

Firmer with a contractor who's late. Warmer with a tenant who's had a bad week. It's learned from the replies you've already sent, and it keeps learning from every edit you make.

To[email protected]

Re: Damp in the back bedroom

Dear Ms Jones,

I hope this email finds you well. I wanted to reach out to touch base regarding your recent correspondence.

Please rest assured that we are committed to leveraging our network of trusted partners to deliver a best-in-class resolution.

Please do not hesitate to reach out at your earliest convenience.

Warm regards,

Rob

Hi Sarah,

Sorry about the damp in the back bedroom — let’s get it sorted before the cold sets in.

I’ve booked Dave at Northside Damp for Thursday morning. He’ll text you a time window the night before.

If Thursday is no good, say so and I’ll move it.

Rob

Rewriting in your voice…

Drafted from 340 replies you’ve sent

The only inbox built exclusively for estate and letting agents

Most email and WhatsApp Business tools are built for the mass market. They try to solve for every industry to maximise their potential customers.

Lanten takes the opposite approach. We're building for one very specific industry — the integrations, the actions and the context that property people need — and we're never moving away from our core customer.

If you're not working in property, Lanten isn't for you.

We take security seriously

Lanten is fully GDPR compliant and UK hosted. Your data stays with you, is encrypted to the highest standards, and is never used to train any AI models.

Read how we manage your data and security →

UK hostedData processed and stored in the UK.