AI powered property maintenance software
For modern day property managers
Lanten turns tenant phone calls, emails and WhatsApp messages into structured maintenance tickets—collecting the right details, updating status automatically, and escalating only when needed.
Book a demo
AI powered property maintenance software
For modern day property managers
Lanten turns tenant phone calls, emails and WhatsApp messages into structured maintenance tickets—collecting the right details, updating status automatically, and escalating only when needed.
Book a demo
AI powered property maintenance software
For modern day property managers
Lanten turns tenant phone calls, emails and WhatsApp messages into structured maintenance tickets—collecting the right details, updating status automatically, and escalating only when needed.
Book a demo
The best property maintenance tool.
Built for Property Managers. Powered by AI.
The best property maintenance tool.
Built for Property Managers. Powered by AI.
The best property maintenance tool.
Built for Property Managers. Powered by AI.
Tickets that take care of themselves
No more chasing tenants for missing information. Lanten knows what’s required—property, description, photos, access notes—and collects it instantly in a friendly, concise way, without the need for any human input.
Fix it before it even reaches your team.
If the issue is something the tenant can safely resolve themselves—like topping up boiler pressure or resetting a trip switch—Lanten guides them through simple steps before escalating.
No portals. No downloads. Just regular chat.
Tenants message you like they always have — no app to install, no account to create. Lanten replies instantly via the same channel, where messages get a 97% open rate (not buried in some portal).
Tickets that take care of themselves
No more chasing tenants for missing information. Lanten knows what’s required—property, description, photos, access notes—and collects it instantly in a friendly, concise way, without the need for any human input.
Fix it before it even reaches your team.
If the issue is something the tenant can safely resolve themselves—like topping up boiler pressure or resetting a trip switch—Lanten guides them through simple steps before escalating.
No portals. No downloads. Just regular chat.
Tenants message you like they always have — no app to install, no account to create. Lanten replies instantly via the same channel, where messages get a 97% open rate (not buried in some portal).
Tickets that take care of themselves
No more chasing tenants for missing information. Lanten knows what’s required—property, description, photos, access notes—and collects it instantly in a friendly, concise way, without the need for any human input.
Fix it before it even reaches your team.
If the issue is something the tenant can safely resolve themselves—like topping up boiler pressure or resetting a trip switch—Lanten guides them through simple steps before escalating.
No portals. No downloads. Just regular chat.
Tenants message you like they always have — no app to install, no account to create. Lanten replies instantly via the same channel, where messages get a 97% open rate (not buried in some portal).
From message to ticket in seconds
Lanten integrates effortlessly with your tech stack to generate a structured ticket wherever you want; in Fixflo, Google Sheets, Jira or any of the other tools you use.
From message to ticket in seconds
Lanten integrates effortlessly with your tech stack to generate a structured ticket wherever you want; in Fixflo, Google Sheets, Jira or any of the other tools you use.
70%
Auto‑resolved tenant messages |
42%
Increase in tenant satisfaction
2k+
Units actively managed
Frequently Asked Questions
Frequently Asked Questions
How does property maintenance work?
AI property maintenance software like Lanten automatically reads tenant repair requests sent by WhatsApp or email. Instead of property managers manually asking for details, the AI collects everything needed—tenant name, property address, issue description, photos or videos, access instructions, and availability. It then creates a structured ticket that can be routed into systems like Fixflo, Google Sheets, or your property management software. This reduces admin, eliminates back-and-forth, and ensures every contractor receives complete information the first time.
How does AI save time for PM's?
By automatically collecting details, creating tickets, and even guiding tenants through basic self-fixes, AI reduces the hours property managers spend chasing emails or logging jobs manually. What once took several back-and-forth exchanges is now done in minutes, freeing managers to focus on higher-value work.
Can AI reduce maintenance costs?
Yes. Many maintenance requests are minor or preventable issues. AI can suggest safe, simple troubleshooting steps before booking a contractor. When a visit is needed, the AI ensures contractors get complete information—reducing wasted call-outs and improving first-time fix rates. Together, this leads to meaningful cost savings for landlords and property managers.
How does property maintenance work?
AI property maintenance software like Lanten automatically reads tenant repair requests sent by WhatsApp or email. Instead of property managers manually asking for details, the AI collects everything needed—tenant name, property address, issue description, photos or videos, access instructions, and availability. It then creates a structured ticket that can be routed into systems like Fixflo, Google Sheets, or your property management software. This reduces admin, eliminates back-and-forth, and ensures every contractor receives complete information the first time.
How does AI save time for PM's?
Tenants just message your verified WhatsApp Business number from their normal WhatsApp app—no new app. They receive automated reminders/updates, document and payment links, and can send photos or voice notes for issues.
Can AI reduce maintenance costs?
Yes. Lanten supports GDPR compliance (you’re the controller; Lanten is the processor), aligns with WhatsApp Business/API policies, and provides consent/opt‑out handling, access controls, data export, and conversation logs.
How does property maintenance work?
AI property maintenance software like Lanten automatically reads tenant repair requests sent by WhatsApp or email. Instead of property managers manually asking for details, the AI collects everything needed—tenant name, property address, issue description, photos or videos, access instructions, and availability. It then creates a structured ticket that can be routed into systems like Fixflo, Google Sheets, or your property management software. This reduces admin, eliminates back-and-forth, and ensures every contractor receives complete information the first time.
How does AI save time for PM's?
By automatically collecting details, creating tickets, and even guiding tenants through basic self-fixes, AI reduces the hours property managers spend chasing emails or logging jobs manually. What once took several back-and-forth exchanges is now done in minutes, freeing managers to focus on higher-value work.
Can AI reduce maintenance costs?
Yes. Many maintenance requests are minor or preventable issues. AI can suggest safe, simple troubleshooting steps before booking a contractor. When a visit is needed, the AI ensures contractors get complete information—reducing wasted call-outs and improving first-time fix rates. Together, this leads to meaningful cost savings for landlords and property managers.
Ready to give it a try?
Register for a free demo below and a member of our team will walk you through how it works
Book a demo
Ready to give it a try?
Register for a free demo below and a member of our team will walk you through how it works
Book a demo
Ready to give it a try?
Register for a free demo below and a member of our team will walk you through how it works
Book a demo
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