AI-Powered Property Maintenance
AI-Powered Property Maintenance
AI-Powered Property Maintenance
Lanten turns tenant phone calls, emails and WhatsApp messages into structured maintenance tickets—collecting the right details, updating status automatically, and escalating to your contractors only when needed.
Lanten turns tenant phone calls, emails and WhatsApp messages into structured maintenance tickets—collecting the right details, updating status automatically, and escalating to your contractors only when needed.
Lanten turns tenant phone calls, emails and WhatsApp messages into structured maintenance tickets—collecting the right details, updating status automatically, and escalating to your contractors only when needed.
Built for modern day property managers
Built for modern day property managers
Built for modern day property managers
AI-Driven Issue Resolution
Lanten handles tenant messages instantly, guides them through smart troubleshooting, and resolves simple issues on the spot — before they reach your team.
AI-Driven Issue Resolution
Lanten handles tenant messages instantly, guides them through smart troubleshooting, and resolves simple issues on the spot — before they reach your team.
AI-Driven Issue Resolution
Lanten handles tenant messages instantly, guides them through smart troubleshooting, and resolves simple issues on the spot — before they reach your team.
Perfect Structured Tickets
If the AI can’t fix it, Lanten builds a complete, contractor-ready ticket with diagnostics, photos, availability and priority — automatically.
Perfect Structured Tickets
If the AI can’t fix it, Lanten builds a complete, contractor-ready ticket with diagnostics, photos, availability and priority — automatically.
Perfect Structured Tickets
If the AI can’t fix it, Lanten builds a complete, contractor-ready ticket with diagnostics, photos, availability and priority — automatically.
Smart Contractor Routing
Lanten sends work orders to your preferred contractors, connects them with tenants for quick call fixes, or schedules visits that match tenant availability.
Smart Contractor Routing
Lanten sends work orders to your preferred contractors, connects them with tenants for quick call fixes, or schedules visits that match tenant availability.
Smart Contractor Routing
Lanten sends work orders to your preferred contractors, connects them with tenants for quick call fixes, or schedules visits that match tenant availability.
The Foundations of Effortless Maintenance
The Foundations of Effortless Maintenance
The Foundations of Effortless Maintenance
Multi-Channel Intake
Capture maintenance requests from WhatsApp, email, your website, and phone — all in one unified stream.
Multi-Channel Intake
Capture maintenance requests from WhatsApp, email, your website, and phone — all in one unified stream.
Multi-Channel Intake
Capture maintenance requests from WhatsApp, email, your website, and phone — all in one unified stream.
Automatic Updates
Keep tenants, landlords and contractors informed with real-time status notifications at every step of your flow.
Automatic Updates
Keep tenants, landlords and contractors informed with real-time status notifications at every step of your flow.
Automatic Updates
Keep tenants, landlords and contractors informed with real-time status notifications at every step of your flow.
Full Issue History
See every past issue, fix, and conversation for each unit so the AI and your team never start from zero.
Full Issue History
See every past issue, fix, and conversation for each unit so the AI and your team never start from zero.
Full Issue History
See every past issue, fix, and conversation for each unit so the AI and your team never start from zero.
Property Health Insights
Understand & flag recurring issues, high-risk units, and where preventive action could save time and money.
Property Health Insights
Understand & flag recurring issues, high-risk units, and where preventive action could save time and money.
Property Health Insights
Understand & flag recurring issues, high-risk units, and where preventive action could save time and money.
Everything you want to know
Everything you want to know
Everything you want to know
How does Lanten handle tenant maintenance requests?
Lanten connects to WhatsApp, email, your website and phone lines to automatically triage incoming maintenance issues. The AI guides tenants through troubleshooting, resolves simple problems, and creates complete contractor-ready tickets when a visit is needed.
What makes Lanten different from Fixflo or other maintenance portals?
Unlike traditional portals, Lanten doesn’t require tenants to log in or download anything. All communication happens through channels they already use, while the AI collects every detail, eliminates back-and-forth, and coordinates contractors automatically.
Does Lanten reduce unnecessary callouts and contractor costs?
Yes. Lanten resolves a large percentage of issues through guided self-diagnosis and step-by-step troubleshooting. When a contractor is required, they receive full information upfront, preventing wasted visits and improving first-time fix rates.
Can contractors and tenants communicate directly through Lanten?
Lanten removes the need for property managers to relay messages. Contractors receive a work-order link and can call or message the tenant directly through the system, or propose visit times that match availability.
Is Lanten secure and compliant for property managers and landlords?
All data is encrypted, stored securely in the UK, and processed under industry-standard privacy controls based on GDPR requirements. Lanten keeps a full audit trail of every message, ticket, update and issue history for complete transparency and compliance.
How does Lanten handle tenant maintenance requests?
Lanten connects to WhatsApp, email, your website and phone lines to automatically triage incoming maintenance issues. The AI guides tenants through troubleshooting, resolves simple problems, and creates complete contractor-ready tickets when a visit is needed.
What makes Lanten different from Fixflo or other maintenance portals?
Unlike traditional portals, Lanten doesn’t require tenants to log in or download anything. All communication happens through channels they already use, while the AI collects every detail, eliminates back-and-forth, and coordinates contractors automatically.
Does Lanten reduce unnecessary callouts and contractor costs?
Yes. Lanten resolves a large percentage of issues through guided self-diagnosis and step-by-step troubleshooting. When a contractor is required, they receive full information upfront, preventing wasted visits and improving first-time fix rates.
Can contractors and tenants communicate directly through Lanten?
Lanten removes the need for property managers to relay messages. Contractors receive a work-order link and can call or message the tenant directly through the system, or propose visit times that match availability.
Is Lanten secure and compliant for property managers and landlords?
All data is encrypted, stored securely in the UK, and processed under industry-standard privacy controls based on GDPR requirements. Lanten keeps a full audit trail of every message, ticket, update and issue history for complete transparency and compliance.
How does Lanten handle tenant maintenance requests?
Lanten connects to WhatsApp, email, your website and phone lines to automatically triage incoming maintenance issues. The AI guides tenants through troubleshooting, resolves simple problems, and creates complete contractor-ready tickets when a visit is needed.
What makes Lanten different from Fixflo or other maintenance portals?
Unlike traditional portals, Lanten doesn’t require tenants to log in or download anything. All communication happens through channels they already use, while the AI collects every detail, eliminates back-and-forth, and coordinates contractors automatically.
Does Lanten reduce unnecessary callouts and contractor costs?
Yes. Lanten resolves a large percentage of issues through guided self-diagnosis and step-by-step troubleshooting. When a contractor is required, they receive full information upfront, preventing wasted visits and improving first-time fix rates.
Can contractors and tenants communicate directly through Lanten?
Lanten removes the need for property managers to relay messages. Contractors receive a work-order link and can call or message the tenant directly through the system, or propose visit times that match availability.
Is Lanten secure and compliant for property managers and landlords?
All data is encrypted, stored securely in the UK, and processed under industry-standard privacy controls based on GDPR requirements. Lanten keeps a full audit trail of every message, ticket, update and issue history for complete transparency and compliance.